Shipping policy
Shipping Policy
Effective Date: August 21, 2024
Thank you for shopping with Bare Skin and Body, LLC (DBA: BARE Skin Science)This Shipping Policy provides important information about our shipping practices and responsibilities. By placing an order with us, you agree to the terms outlined in this policy.
1. Order Processing Time
1.1 Processing Time: Orders are processed within 3-5 business days of receipt. Business days are Monday through Friday, excluding holidays.
1.2 Order Confirmation: Once your order is processed, you will receive a confirmation email with tracking information.
2. Shipping Methods and Delivery Times
2.1 Shipping Methods: We offer various shipping options, which will be displayed at checkout. Shipping times and costs vary based on the method chosen and your delivery location.
2.2 Delivery Times: Delivery times are estimates provided by the shipping carriers and are not guaranteed. Delays may occur due to factors beyond our control, such as weather conditions or carrier issues.
3. Shipping Costs
3.1 Shipping Fees: Shipping costs are calculated based on the shipping method selected, package weight, and destination. The total shipping cost will be displayed at checkout before you complete your purchase.
4. Responsibility for Lost or Stolen Items
4.1 Liability: Once your order has been shipped, Bare Skin Science is not responsible for any lost or stolen items.
4.2 Claims: If your order is lost or stolen after it has been shipped, you will need to file a claim directly with the shipping carrier. We recommend contacting the carrier as soon as possible to resolve the issue.
5. Address Accuracy
5.1 Address Information: Please ensure that you provide accurate shipping information at checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
5.2 Address Changes: If you need to change your shipping address, please contact us immediately via email bareskinandbody1@gmail.com. Please attach your order number in the subject line. Once an order is in transit, we may not be able to modify the shipping address.
6. International Shipping
6.1 Availability: Currently, we only ship within the United States. If you are outside this area and are interested in purchasing from us, please contact us for more information.
6.2 Duties and Taxes: International orders may be subject to import duties and taxes. These are the responsibility of the customer and are not included in the shipping charges.
7. Shipping Issues
7.1 Issues with Orders: If you encounter any issues with your order, such as missing items or broken items, please contact us within 7 days of receipt. We will work with you to address any concerns.
8. Contact Information
For any questions or concerns about our shipping policy, please contact us at:
Bare Skin and Body, LLC
312 Capitola Ave, Suite D
Capitola, CA 95010
Email: bareskinandbody1@gmail.com